Pricing
Pay per server, only when you need more
Every server starts on Free. Plus is a Discord server subscription — it upgrades the server you buy it for, nothing else.
Free
Everything a growing community needs to start answering questions automatically.
$0/ month per server
- 50 AI support replies / month
- 25 new tickets / month
- 20 knowledge-base entries
- 1 ticket panel
- Ticket claiming, closing & human escalation
- Customizable welcome message
- 1 support staff role
- Usage statistics dashboard
- 14-day closed ticket retention
Add to Discord — free
No credit card. Free forever.
Most popular
Plus
For communities that want AI to handle the busy work — per server, billed through Discord.
$4.99/ month per server
- 500 AI support replies / month
- 250 new tickets / month
- 200 knowledge-base entries
- Upload PDF, DOCX, Markdown & text documents
- Import approved website content
- Up to 3 ticket panels
- AI reply suggestions, summaries & auto-categorization
- Confidence-based auto-escalation
- Multiple staff roles
- Custom AI persona, tone, welcome messages & embed branding
- Advanced analytics & customer satisfaction surveys
- Ticket transcript exports
- 90-day closed ticket retention
- Priority support workflows
Get Plus in Discord
Billed monthly by Discord. Cancel anytime.
Compare plans
| Feature | Free | Plus |
|---|---|---|
| AI replies per month | 50 | 500 |
| New tickets per month | 25 | 250 |
| Knowledge-base entries | 20 | 200 |
| Uploaded documents | 25 | |
| Website sources | 10 | |
| Ticket panels | 1 | 3 |
| Support staff roles | 1 | 10 |
| Closed ticket retention | 14 days | 90 days |
| Document uploads | ||
| Website imports | ||
| AI response suggestions | ||
| Automatic ticket categorization | ||
| AI conversation summaries | ||
| Confidence-based auto-escalation | ||
| Custom AI persona & tone | ||
| Custom per-panel welcome messages | ||
| Custom embed colors & branding | ||
| Advanced analytics | ||
| Customer satisfaction surveys | ||
| Ticket transcript exports | ||
| Priority support workflows | ||
| Multiple support staff roles |
Quotas reset monthly. Free resets on the 1st of each month (UTC); Plus follows your Discord billing period.
No surprise charges. When a limit is reached, features pause gracefully. We never bill overages.
Cancel anytime in Discord. You keep Plus until the end of the paid period, and your data is preserved after a downgrade.