Support

How can we help?

Billing for Plus is handled by Discord — manage or cancel subscriptions in Discord → User Settings → Subscriptions.

Email support

Questions about setup, billing or your account? Write to us and we usually reply within one business day.

aideck@prowebio.com

Self-service

Most answers are in the FAQ. Server admins can also run /help in Discord.

Read the FAQ

Security & privacy requests

Report a vulnerability or request data export/deletion. Server admins can export and delete data directly from the dashboard.

Send a request